Terms And Conditions of Use

The following terms and conditions apply to all services, design or otherwise provided by The Bloom Media.

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://thebloommedia.com (the “Service”) operated by The Bloom Media (“I” “me” or “my”).

Acceptance

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply is true, correct and complete.

By submitting such information, you grant me the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

Payment Deposits

Unless agreed otherwise with the you as the client, all branding and website design services require an advance payment of a minimum of 50% on project commencement and 50% on Project completion.

Payment for services is done either on the site or by bank transfer

Domain Names and Hosting

The Bloom Media may purchase domain names and hosting packages on your behalf. When this is done, it is at no additional charge to you as the client. Payment and renewal of those domain names and hosting is your responsibility. The loss, cancellation or otherwise of the domain or hosting brought about by non-payment or late payment is not the responsibility of The Bloom Media. You as the client are required to keep a record of the due dates for payment to ensure that payment is made in good time.

Service Delivery

After I have successfully received your payment, a confirmation will be sent to your email address. I’ll require that you supply me with all the information I need to commence via mail. This may take up to 24 hours but usually happens within minutes. Please ensure first you have checked your spam folder. If you do not receive an email after this time period, please contact me.

Refund Policy

Payments for my Branding and Web Design services are made in 2 batches as a courtesy to you the client. For Web Maintenance, it is periodic. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by The Bloom Media and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. If you have any complaints or questions, please send me a mail to info@thebloommedia.com.

Review

The Bloom Media will provide you with an opportunity to review the appearance and content of the website or other deliverables during the design phase and on completion. You are  entitled to two revision phases during which you are allowed to suggest changes. Further reviews will not be allowed after the project is completed and handed over to the you.

Turnaround Time and Content Control

The Bloom Media will publicly publish or supply the website by the date agreed with you the client upon The Bloom Media’s receipt of initial payment, unless a delay is specifically requested by the you and agreed by The Bloom Media.

During the project, The Bloom Media will require you to provide website content; text, images, videos and sound files.

Failure to provide required website content

I ask that you provide all the required information necessary to provide you with my services in advance. On any occasion where progress cannot be made with your website or branding because I have not been given the required information in the agreed time frame, and I am delayed as a result, I reserve the right to impose a surcharge of up to 25%. This is because occasionally. I might have to reject offers for other work and enquiries to ensure that your work is completed at the time agreed. if you will not like to pay a surcharge, I’ll skip your project and move to the next, which means I will not be able to deliver at our agreed date. In the event that this happens, I’ll discuss another date with you.

If you agree to provide me with the required information, I expect that you do so within one week of project commencement, after which it will be deemed late. If your content is late, I reserve the right to apply the conditions in the previous paragraph.

Note: Text content should be delivered as a Microsoft Word with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact me on info@thebloommedia.com if you need clarification on this.

Once the design is completed, you’re expected to keep your content up to date yourself except in the event where you subscribe to my web maintenance package.

Additional Expenses

You agrees to reimburse The Bloom Media for any additional expenses necessary for the completion of the work that has been agreed to be used by you. Examples, purchase of special fonts, stock photography etc.

Termination

Termination of services by you the client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. Deposits paid are not refundable and you’ll be required to pay for any work done beyond what was paid for.

Indemnity

The Bloom Media services may be used for lawful purposes only. You agree to indemnify and hold The Bloom Media harmless from any claims resulting from your use of my service that damages you or any other party.

Copyright

You retain the copyright to data, files and graphic logos provided by you as the client, and grants The Bloom Media the rights to publish and use such material. You must obtain permission and rights to use any information or files that are copyrighted by a third party. You are further responsible for granting The Bloom Media permission and rights for use of the same and agrees to indemnify and hold harmless The Bloom Media from any and all claims resulting from your negligence or inability to obtain proper copyright permissions. A contract for website design or branding shall be regarded as a guarantee by you that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Design Credit

A link to The Bloom Media will appear in a typed form at the bottom of the Client’s website. If you request that the design credit be removed, a nominal fee of 20% of the total design charges will be applied.

Changes

I reserve the right, at my sole discretion, to modify, update or replace these Terms at any time. If a revision is made, I will try to provide at least 30 days notice prior to its taking effect.

By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms.

Contact

If you have any questions about these Terms, please contact me on info@thebloommedia.com